AOG Controller

At United, we have some of the best aircraft in the world. Our Technical Operations team is full of aircraft maintenance technicians, engineers, planners, ground equipment and facilities professionals, and supply chain teams that help make sure they’re well taken care of and ready to get our customers to their desired destinations. If you’re ready to work on our planes, join our Tech Ops experts and help keep our fleet in tip-top shape.

Job Overview and Responsibilities

AOG Controller provides 24/7 logistical operations representing Supply Chain at the Arlington Heights Network Operations Center to ensure timely processing of critical material and tooling requests. Executes on out-of-service and scheduled workload assignments requiring parts and tools in support of the Maintenance customer. Ensures a high degree of performance and interdepartmental cooperation while working in a high stress environment with real time constraints.

• Coordinate the end-to-end logistics of parts and tools for out-of-service and scheduled workload activities
• Determine the method of transportation that provides the most value to United for out-of service and scheduled workload activities
• Work closely with the Maintenance Control to validate part and tool requirements and determine the best method of acquiring parts using company inventories or market availability
• Coordinate with Toolrooms and Warehouse Stores personnel to ensure proper tools are shipped to support grounded aircraft and scheduled workload activities
• Also coordinate return of tools back to the toolroom owner
• Purchase aircraft parts or tooling at the best overall value to the company to support grounded aircraft and scheduled workload activities
• Initiate purchase orders and ensure receipt, payment, and finalization
• Initiate borrows of aircraft parts or tools from other airlines for faster aircraft recovery and operational reliability
• Support other airlines through accommodation sales and loans if the inventory allows
• Conduct self-audits, ensuring compliance with documented policies and procedures
• Utilize and understand various Corporate and Government regulated manuals to include the General Maintenance Manual (GMM) and illustrated Parts Catalog (IPC)

What’s Needed to Succeed (Minimum Qualifications)

• Associate’s degree in Supply Chain, Logistics Control, Business, Operations, Technical or related experience
• Minimum 1+ years job experience in airline, logistics or related field or related leadership experience
• Knowledgeable in Logistics Control and Airline Operations
• Microsoft office applications (Excel, PowerPoint, etc.)
• Strong analytical and communication skills
• 12-hour shift schedule
• Must be legally authorized to work in the United States for any employer without sponsorship
• Successful completion of interview required to meet job qualification
• Reliable, punctual attendance is an essential function of the position

What Will Help You Propel from the Pack (Preferred Qualifications)

• Bachelor’s degree in Supply Chain, Logistics Control, Business, Operations, Analytics or related experience
• Minimum 2+ years job experience in airline, logistics or related field or related leadership experience
• Proficient in Microsoft office applications (Excel, PowerPoint, etc.)
• Proficient in database query language (SQL, Foundry/Palantir, etc.)

All qualified applicants will receive consideration for employment without regard to race, color, national origin, ancestry, religion, sex, pregnancy, sexual orientation, gender identity, gender expression, age, disability, or protected veteran status, or any other status protected by applicable state or federal law.