Hub Maintenance Coordinator

At United, we have some of the best aircraft in the world. Our Technical Operations team is full of aircraft maintenance technicians, engineers, planners, ground equipment and facilities professionals, and supply chain teams that help make sure they’re well taken care of and ready to get our customers to their desired destinations. If you’re ready to work on our planes, join our Tech Ops experts and help keep our fleet in tip-top shape.

Job Overview and Responsibilities

Reporting to Manager or Shift Manager, represent the station Technical Operations department in a professional manner while interacting and coordinating with other departments in the Station Operations Center, Aircraft Routing, Aircraft Dispatch, and Flight Crews.

• Receive and coordinate the recovery of maintenance discrepancies initiated by inbound and outbound flight crews.
• Coordinate and track the recovery of scheduled deferred items.
• Notify and communicate the status of aircraft that are out of service or on a maintenance delay to Maintenance Control and Local Operations.
• Coordinate and track planned maintenance efforts for thru flights.
• Initiate and update TOC (Technical Operations Computer System) and AMIS logs on all aircraft that are out of service, in a planned hold or have significant maintenance activities ongoing.
• Coordinate station supplier requirements that are required to support maintenance activities.
• Identify and communicate maintenance troubleshooting and repair procedures as required.
• Ensure delay reports are entered and compile delay data for tracking and analysis.

What’s Needed to Succeed (Minimum Qualifications)

• High school diploma or equivalent.
• FAA A&P Certificate.
• 5 years in the aircraft maintenance industry.
• Contract and regulatory experience.
• Meets or exceeds operational performance goals including on-time performance, maintenance check span, productivity & safety objectives.
• Meets or exceeds business plan objectives.
• Identifies the need for change and/or improvement and executes the same involving the appropriate people and level of resources as needed.
• Builds and maintains professional and productive work environment for labor groups and management teams.
• Effectively communicates with employees of all levels aligning the team for success.
• Extensive knowledge of aircraft maintenance operations and applicable FAA regulations.
• Setting up ongoing procedures to collect and review information needed to manage an organization or ongoing activities within it.
• Identifying and understanding issues, problems, and opportunities; comparing data from different sources to draw conclusions; using effective approaches for choosing a course of action or developing appropriate solutions; taking action that is consistent with available facts, constraints, and probable consequences.
• Must be legally authorized to work in the United States for any employer without sponsorship.
• Successful completion of interview required to meet job qualification.
• Reliable, punctual attendance is an essential function of the position.

What Will Help You Propel from the Pack (Preferred Qualifications)

• Bachelor's degree or 4 years of relevant work experience.
• Aviation Management, Engineering, or related field.
• 2 years in a leadership role within a large maintenance organization including a unionized labor workforce. A proven successful track record.
• Strong cultural awareness to build and maintain professional relationships on a global basis.

All qualified applicants will receive consideration for employment without regard to race, color, national origin, ancestry, religion, sex, pregnancy, sexual orientation, gender identity, gender expression, age, disability, or protected veteran status, or any other status protected by applicable state or federal law.