Maintenance Controller - Technical Operations

Overview

At United, we have some of the best aircraft in the world. Our Technical Operations team is full of aircraft maintenance technicians, engineers, planners, ground equipment and facilities professionals, and supply chain teams that help make sure they’re well taken care of and ready to get our customers to their desired destinations. If you’re ready to work on our planes, join our Tech Ops experts and help keep our fleet in tip-top shape.

Key Responsibilities

• Provides real-time support and authority for fleet (airframe/engine/component/system) related issues on the fleet.
• Provides deferral authority for MEL items and works extensively with a network of partners to ensure compliance, reliability, and schedule integrity.
• Supports a central control group and philosophy that flight crews and station maintenance personnel can access for 24/7 real-time authorization and troubleshooting support.
• Provides authorization for deferral items.
• Ensures total adherence to quality standards and compliance by engaging with partners.
• Reviews deferral for correct application and limit control.
• Provides real-time advice and support for current operations.
• Provides flight crews, line maintenance technicians, and dispatch partners with decisions and technical advice on a collaborative basis.
• Engages with service engineering, line maintenance, planning, and other support groups to reach a decision on technical completion.
• Provides real-time troubleshooting and guidance to stations with OTS fleet and related issues.
• Uses control authority to set direction for OTS issues.
• Acts as a conduit for bringing key entities together to resolve direction and scope for OTS and complex work issues.
• Participates in cross-functional interaction with NOC disciplines (OPB/DD/FO/SW/LP/SK).
• Participates in a ‘working together’ and collaborative environment consistent with Corporate standards with all employee groups.

Minimum Qualifications

• Minimum 5 years of line maintenance and/or base ‘dock’ production/engineering/related experience.
• FAA Airframe and Power Plant License.
• Proficiency in Microsoft Office Suite (Word/Excel/PowerPoint).
• Legally authorized to work in the United States for any employer without sponsorship.
• Successful completion of interview required to meet job qualification.
• Reliable, punctual attendance is an essential function of the position.

Preferred Qualifications

• 10 years of line maintenance experience with supervision experience.
• Turbine Shop experience.
• Further technical training in fleet and extensive system knowledge.

Equal Opportunity Employer

All qualified applicants will receive consideration for employment without regard to race, color, national origin, ancestry, religion, sex, pregnancy, sexual orientation, gender identity, gender expression, age, disability, or protected veteran status, or any other status protected by applicable state or federal law.