Quality Conformance Manager I

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Job Description:

Airbus Americas, Inc. is looking for a Quality Conformance Manager I to join our team based in Mobile, AL.

In this role, you will administer the on-going development of the Quality Management System. You will:

• Investigate specific quality issues arising from system failures or design deficiencies to reduce the cost of non-quality and foster continuous improvement.
• Support quality on time and on cost delivery by delivering right first time to increase customer loyalty and satisfaction.

This position involves the resolution of complex quality issues and continuous improvement projects by setting measurement standards and improvements to increase performance, reliability, and repeatability of processes to meet regulatory, company, and customer requirements.

Meet the Team:

Our Engineers at the Airbus U.S. Manufacturing facility take our aircraft from concept to customer delivery, working with production teams on every aspect of assembly from managing technical information to quality control, maintenance tasks, and health & safety along flowlines and flightlines. Join our team and watch our aircraft come to life.

Your Working Environment:

On ‘Airbus Way’ you will find the Airbus U.S. Manufacturing Facility for commercial aircraft. Opened at the Mobile Aeroplex at Brookley in 2015, the facility produces A320 Family aircraft and added a second product line for the A220 in 2019. The facility strengthens the U.S. aerospace industry and is part of Airbus’ strategy to enhance its global competitiveness by meeting the growing needs of its customers in the United States and beyond.

How We Care for You:

• Financial Rewards: Competitive base salary, incentive compensation which may include profit sharing schemes, retirement savings plan, and participation in an Employee Stock Ownership Plan (“ESOP”).
• Work/Life Balance: Paid time off including personal time, holidays, and a generous paid parental leave program.
• Health & Welfare: Comprehensive insurance coverage including medical (traditional and high-deductible health plans), prescription, dental, vision, life, disability, Employee Assistance Plan (“EAP”), and other supplemental benefit coverages.
• Individual Development: Upskilling and development opportunities through our global Leadership University, including unlimited access to 10,000+ e-learning courses focusing on employability, certifications, career paths, and opportunities for participation in accelerated development programmes and both national and international mobility.

Your Challenges:

Quality Management System Support: 60%

• Uphold the standard of Airbus Core Values by welcoming challenges and opportunities with integrity, commitment, confidence, teamwork, customer focus, respect, and reliability.
• Demonstrate creativity, propose, and implement innovations using lean methodologies, data analytic, and mining techniques to ensure that top company objectives are met.
• Analyze non-conformities, aircraft logbooks, audit findings, and operational surveillance to initiate appropriate corrective actions to avoid recurrence.
• Define and improve the quality processes within Airbus by identifying cost of non-quality drivers and improving processes to reduce defects.
• Generate key performance indicator reports to measure quality performance and communicate to the management team.
• Support inspection personnel when issues arise to determine root cause and corrective action.
• Develop dashboards and visual management tools necessary to identify deficiencies in the quality system.
• Create statistical data for non-conformities, key performance indicators, and other quality metrics to identify trends.
• Establish a digital platform for the collection, monitoring, and archiving of FOD, lost tool, and lost item reports.
• Interact with various collaborators to establish feedback monitoring, identify trends, and highlight opportunities for improvement.
• Prepare daily, weekly, and monthly performance reports.
• Review and recommend updates to company manuals, policies, procedures, and forms.
• Implement and monitor control plans, inspection plans, industrial qualification, calibration, and metrology monitoring to ensure that quality standards are achieved.
• Monitor the qualification of new personnel through the predefined requirements process.
• Introduce and qualify new tools and jigs into the process flow.
• Perform operational surveillance to monitor compliance with regulatory and company standard requirements.
• Be a multi-functional team member to perform impact analysis for out-of-tolerance calibration reports, tooling, and potential escapes due to process deficiencies.
• Participate in periodical meetings with quality, supporting departments, and design office personnel.

Continuous Improvement: 25%

• Utilize plan do check act, 5 why, fishbone analysis, kaizen events, and other root cause analysis tools to drive continuous improvement.
• Identify improvement opportunities, define, and implement corrective action plans through a Multi Functional Team approach.
• Create quality flash alerts to increase awareness of issues and prevent recurrence.
• Facilitate Practical Problem Solving activities.
• Review audit reports, findings, operational surveillance, personnel qualification records, calibration records, jigs and tool data to identify negative trends and implement corrective action.
• Identify and implement changes in work conditions and use of equipment to increase the efficiency, safety, and quality of the department, personnel, and product.
• Utilize look across and lessons learned methodology to identify and mitigate risks.
• Apply lean principles to drive the improvement and efficiency of the process flow.
• Utilize active listening and customer service skills to interact with team members and follow through with proposals and corrective actions.

Compliance: 15%

• Implement and monitor aspects of the Quality Management System (QMS) including compliance to all applicable regulatory (EASA, FAA), standards (EN9100/9110, APQP, PFMEA), policies, directives, processes, and methods.
• Perform operational surveillance to measure compliance with regulations, standards, and company processes.
• Ensure adherence to service level agreements.
• Support internal and external audits and follow-up activities.
• Ensure validation and surveillance of special processes utilized.
• Validate the implementation of customer and type design holder requirements in the quality management system.

Additional Responsibilities:

• Other duties as assigned at management discretion.

Your Boarding Pass:

• Bachelor of Science Degree in the fields of technology, aviation, engineering, business, manufacturing, or equivalent experience.
• 3 years in aviation quality, industrial or manufacturing engineering, data analytics, business administration, or a maintenance-related field.
• Knowledge of topics key to Quality, i.e., pro-active prevention and continuous improvement, APQP, core tools (Quality Gates, CI's/KT's, FMEA, Control Plan, SPC, PPS), Q6, CNQ, workmanship, and FOD prevention.
• Good knowledge about non-conformance management and Root Cause Analysis methods.
• Knowledge of EASA/FAA Regulations.
• Strong and effective Practical Problem Solving skills (demonstrable).
• Understanding of Kaizen approach to Manufacturing.
• Customer service oriented with attention to detail.
• Active listening skills necessary for teamwork success.
• Ability to adapt in changing environments.
• Persuasion of other team members regarding process adherence and regulatory compliance.
• Data collection, analysis, and written report/presentation creation.
• Proactive with the ability to meet deadlines.
• Ability to work independently or within a team.
• High degree of professionalism, judgment, and integrity.
• Knowledge of quality management systems for aircraft design and manufacturing.
• Knowledge of aircraft mechanical & electrical installation.
• Knowledge of the Production process and build cycle.
• Ability to quickly understand procedural and technical documents.
• Demonstration of cultural awareness and conflict resolution needed for success in a global company.
• Ability to communicate effectively verbally and in writing in English.

Preferred:

• 3 years of experience in Airbus quality inspection, manufacturing, or industrial/manufacturing engineering.
• Valid FAA A&P, ASQ Quality Engineer Certificate.
• French, German, and/or Spanish Language.

Technical Systems Proficiency:

• Familiar with SAP system.
• Intermediate level computer typing skills.
• Intermediate level of understanding and utilization of Google Suite.
• Ability to launch virtual meetings.

Travel Required:

• 10% Domestic and International.

Eligibility:

• Authorized to Work in the US without sponsorship.

Physical Requirements:

• Onsite 100%.
• Vision: able to see and read computer screen and other electronic equipment with screens, able to read documents, reports, and engineering drawings.
• Hearing: able to hear to participate in conversations in person and via teleconference or phone and to hear sounds on the production floor including safety warnings or alarms.
• Speaking: able to speak in conversations and meetings, deliver information, and participate in communications.
• Equipment Operation: able to operate personal computers and various office equipment.
• Carrying: able to carry documents and tools up to 30lbs/14kgs.
• Lifting: able to lift documents and tools up to 30lbs/14kgs.
• Pushing/Pulling: able to push and pull small office furniture and equipment.
• Sitting: able to sit for long periods of time in meetings or while working on a computer.
• Squatting/Kneeling: able to squat or kneel to retrieve or replace items.
• Standing: able to stand for discussions in offices or on the production floor.
• Travel: able to travel independently and at short notice.
• Walking: able to walk through office and production areas including uneven surfaces.

A full job description will be provided to candidates who progress to the interview stage or any candidate upon request.

This job requires an awareness of any potential compliance risks and a commitment to act with integrity, as the foundation for the Company’s success, reputation, and sustainable growth.

Company:

Airbus Americas, Inc.

Employment Type:

US - Direct Hire

Experience Level:

Professional

Remote Type:

On-site

Job Family:

Quality Assurance

Airbus provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetics, pregnancy, marital status, veteran status, or other legally protected status.

This position description does not constitute a written or implied contract of employment. By submitting your CV or application you are consenting to Airbus using and storing information about you for monitoring purposes relating to your application or future employment.

Airbus is committed to achieving workforce diversity and creating an inclusive working environment. We welcome all applications irrespective of social and cultural background, age, gender, disability, sexual orientation, or religious belief.

Airbus does not offer tenured or guaranteed employment. Employment with Airbus is at will, meaning either the company or the employee can terminate the employment relationship at any time, with or without cause, with or without notice. Airbus reserves the right to revise or change job duties and responsibilities as the need arises.