Manager, Quality Control

Summary

Develop and maintain a system to assure that all products supplied to program (civil and defense) customers meet customer requirements and AAR specifications to achieve superior quality.

Essential Duties and Responsibilities

• Assist Director, Programs and Inventory services in determining need for Quality Organization and Processes to support potential new programs as part of customer proposal process.
• Responsible for coordination and implementation of quality organization and processes at new program sites.
• Assist in the implementation of the quality program to ensure conformity of purchased material and final products.
• Document, review and update standards and procedures for each program site.
• Meet with customers, quality representatives, and company personnel to discuss and resolve quality problems as required.
• Prepare for and represent the company during all ISO 9000, U.S. Government, defense department, and customer quality audits.
• Prepare all necessary reports as required by customers and staff personnel.
• Suggest alternative methods and procedures in solving problems and meeting changing market opportunities.
• Review technical problems and procedures of departments and recommend solutions to problems or changes in procedures.
• Ensure that all incoming transfers and RMR's are processed properly.
• Lead and direct the QC staff on site to increase productivity and quality of work.
• Administer effective training and on-the-job training of Quality Control inspector.
• Act as back-up for Wood Dale Quality Control Manager.
• 30%-50% Travel Required.
• All other duties as assigned.

Supervisory Responsibilities

Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and