Manager, Quality Assurance

SUMMARY

Develop and maintain a quality system to assure that all products provided by suppliers meet AAR and end-user specifications; and are suitable for their intended use.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Support the quality assurance program to ensure conformity of purchased material and final products.
• Develop and maintain a published supplier quality index in conjunction with the supplier review board to ensure that only high-quality vendors are retained.
• Maintain the facility's Corrective and Preventative Action System.
• Meet with vendors, customers, quality representatives, and company personnel to discuss and resolve quality problems as required.
• Prepare all necessary reports as required by customers and staff personnel (progress, status, productivity).
• Function as chairperson of the facility Supplier Review Board.
• Review technical problems and procedures of departments and recommend solutions to problems or changes in procedures.
• Ensure that all incoming transfers and RMR's are processed properly.
• Assist Quality Control personnel in reviewing and updating department standards.
• Promote the pursuit of continuous improvement.
• Administer effective training and on-the-job training of Quality Control inspectors.
• All other duties as assigned.

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• PC literate
• Minimum of 5 years quality assurance experience is required.
• Formal Quality Assurance credential from a recognized quality association is preferred.
• Exposure to warehouse operations is required.
• FAA A&P License preferred.

CORE COMPETENCIES

• Commitment to company values and ethics.
• Dependability: personally responsible, completes work in a timely manner, and performs tasks accurately.
• Motivation: must maintain a positive attitude and strong work energy.
• Initiative: plans work and carries out tasks without detailed instructions, prepares for problems or opportunities in advance, undertakes additional responsibilities.
• Management: must possess coaching and development skills.
• Organization: very detail oriented and always comes prepared.
• Analytical skills: must be able to use data to determine cause and effect for complex problem solving.
• Communication: excellent interpersonal and oral and written communication skills.

EDUCATION and/or EXPERIENCE

Required: Bachelor of Arts degree (B.A.) or Bachelor of Science degree (B.S.) from a four-year college or university; or eight years related experience and/or training; or equivalent combination of education and experience.

LICENSES AND CERTIFICATIONS

FAA A&P License, preferred.

PHYSICAL DEMANDS/WORK ENVIRONMENT

The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to sit, stand, bend, reach, and move about the facility. The environment characteristic for this position is an office setting. Candidates should be able to adapt to a traditional business environment.

We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.