Maintenance Controller

POSITION PURPOSE

Oversees the quality and quantity of all line maintenance work performed by Company and on-call maintenance provider vendors.

ESSENTIAL DUTIES

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

• Establishes and oversees the completion of assignments by maintenance associates working on active aircraft at gate and hangar operations. Redirects work assignments as required.
• Authorizes the use of and supervises on-call maintenance provider vendors contracted to perform maintenance and return aircraft to service.
• Provides technical knowledge and logistical support to Maintenance and flight crews for active fleet maintenance discrepancies, Minimum Equipment List (MEL) issues, configuration deviation lists and res-schedules to determine proper and timely corrective action.
• Coordinates with Maintenance, flight dispatch, maintenance planning, materials, engineer and QA inspection, providing current and continuing follow-up to ensure positive corrective action is made as promptly as possible for scheduled and unscheduled maintenance.
• Oversees and coordinates aircraft ferry flights as needed. Assesses when aircraft charter services are needed to recover aircraft grounded at outstations and to relocate parts for aircraft requiring maintenance.
• Collects and provides information on all daily cancellations and delays resulting from maintenance or materials related problems to complete daily Flight Interruption Reports.
• Ensures MEL Deferred Item status is current and within time limits authorized by the MEL.
• Updates other controllers and Maintenance Control Coordinators on progress of work performed. Assists with completion of shift turnover reports in accordance with procedures in the GMM.
• Completes all department internal company forms, maintenance records, documents, work orders, etc. including performing maintenance computer system transactions as required.
• Provides coaching and on-the-job training as directed.
• Adheres to recurrent training.
• Performs other duties as assigned or required.

REQUIRED KNOWLEDGE, SKILLS AND ABILITIES

The requirements listed below are representative of the knowledge, skill, and/or ability necessary to perform this job.

EDUCATION and/or EXPERIENCE

• High school diploma or equivalent with an FAA Airframe and Powerplant license and at least one year related experience in Maintenance Control or similar area.
• Possess basic computer skills with experience using Microsoft Office applications.

PREFERRED EDUCATION and/or EXPERIENCE

• Previous experience in Maintenance Control, as an A&P mechanic or airline experience.
• An FCC license is preferred.

LANGUAGE SKILLS

Ability to read and interpret documents such as safety rules, operating and technical maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of associates of the organization.

REASONING/PROBLEM SOLVING ABILITY

Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions