Line Supervisor

Position Summary

Oversees and controls the continuation of aircraft maintenance functions in the area of responsibility as directed by the Line Manager. Work accomplished to provide airworthiness upon completion of the tasks assigned or required by the customer. Plans and schedules departmental workloads and supervises crew operations to maximize the effective utilization of employees, equipment and material/supplies to maintain project profitability as communicated by Sr. Leadership, Maintenance, and Production Control.

Job Duties and Responsibilities

• Provide supervision and direction to technicians in carrying out aircraft maintenance functions as required, maximizing efficiency and minimizing work hours and errors. Monitor work performance on a regular basis.
• Ensure the assigned aircraft maintenance work is properly performed and is legibly documented.
• Monitor and control project materials and maintenance labor expenses with regard to overtime requirements and limitations, according to instructions, plans, budgets, and schedules.
• Oversee the correct use of tools and equipment required to accomplish assigned tasks efficiently, properly, and safely.
• Provide liaison with other departments to ensure proper coordination of support efforts and availability of required information.
• Ensure that work progress is accurately documented on non-routine or routine paperwork to include stamps, signatures, and references per Flightstar’s ERP system.
• Ensure proper maintenance and control of aircraft visibility work boards and/or work booths indicating work remaining and work in progress, as appropriate.
• Review estimates for all non-routine maintenance documents and communicate any major defects or findings to the Line Manager.
• Obtain customer hours/financial approval on original and revised estimates through EBAP.
• Enter turnovers in ERP system and ensure that necessary communication is logged as directed.
• Initiate and recommend approval of personnel actions including PTO, pay changes, performance appraisals, promotions, transfers, and leaves of absence.
• Interview, select, and/or recommend hire of employees; and provide appropriate training for departmental personnel.
• Document, report, and investigate all accidents in accordance with SMS policy and procedures.
• Perform verbal coaching records to adjust/improve employee performance in accordance with company expectations.
• Ensure adherence to company policies and procedures with regard to all department functions.
• Perform other duties as assigned.

Key Interactions

Internal

• Company Officers - Purpose: Coordination and compliance
• Other Managers and Supervisors - Purpose: Collaboration and support
• Other Employees of all Levels - Purpose: Effective communication and task execution

External

• External Vendors/Suppliers - Purpose: Procurement of materials and services
• Customers - Purpose: Service delivery and customer satisfaction
• Government Agency Representatives - Purpose: Compliance and regulation adherence

Position Profile

Working Conditions

• Personal Protective Equipment: Work safely and follow safety rules and regulations. Take action to prevent others from engaging in unsafe practices. Endorse Flightstar’s SMS safety culture.
• Physical Requirements: Subject to standing, walking, sitting, bending, reaching, kneeling, pushing, and pulling. Work is performed in an office, warehouse, and hangar environment.