Citation Team Lead, Aircraft Maintenance

Overview

West Star is the fastest growing maintenance repair organization in the industry and we recognize this is the result of our talented team of trusted employees working together to deliver customer service excellence. We are committed to providing our employees with personal and professional growth opportunities while fostering a culture of respect and well-being with a small company feel.

Benefits

When you join our team we don’t think you should have to wait for your benefits to kick in. That’s why when you start, they start with you! This includes:

• Medical, dental, 401K match
• Time off accruals
• Weekly pay days
• And much more

We don’t want you to live to work, we want you to work and live.

Responsibilities

The Team Lead's responsibility is to supervise a team and direct project flow. In addition to leadership skills, this position requires extensive knowledge of engine and aircraft systems, including the ability to troubleshoot in the areas of hydraulic, pneumatic, and electrical systems. This position also supervises the inspection of aircraft or mechanical systems. Job duties will vary each day and will encompass projects as coordinated with the Program Manager. Will be required to work independently and lead multiple projects. Will have direct customer contact and supervise programs and customer sales.

You will be ESSENTIAL to many FUNCTIONS including:

• Team Management: Supervise, mentor, and guide a team of aviation maintenance and services technicians, foster a positive work environment, encourage teamwork, and enhance technician skills through on-the-job training and performance coaching.
• Program Operations: Provide daily oversight of assigned technicians including setting work schedules and supporting aircraft deliveries, reviewing time charges, and manpower scheduling.
• Compliance and Safety: Ensure strict adherence to aviation regulations, safety protocols, and company policies to maintain a safe working environment.
• Quality Assurance: Conduct regular audits and inspections to ensure high standards of service delivery and compliance with quality assurance guidelines.
• Training and Development: Coordinate and conduct training programs to equip team members with the necessary skills and knowledge.
• Process Improvement: Identify areas for enhancement and implement strategies to optimize team workflows and productivity.
• Resource Management: Oversee maintenance of service center tools, equipment, and hangar spaces.
• Reporting and Documentation: Ensure team members maintain accurate and up-to-date records of activities.
• Effectively and clearly communicate in English.

Requirements

Your Education:
A High school diploma or equivalent, and Airframe and Powerplant License are required. Aircraft specific factory training is preferred. A valid driver’s license approved for airline travel and/or a valid passport is ideal, but not mandatory.

Your Experience:
10 years of experience in aircraft maintenance preferred. 4+ years on program specific aircraft. Team Leads will have a direct impact on the department and be the go-to person for technicians and customers.

Your Initiative:
We’re looking for team players who are self-motivated and able to perform in a fast-paced environment where deadlines are common.

Your Sense of Responsibility:
Attend work every day as scheduled, including overtime and weekend assignments. Notify the supervisor in advance if unable to work. Must have reliable transportation. Perform all work in accordance with FAA guidelines and follow all company and safety rules.

Physical Requirements

• Lifts 50 lbs.
• Routine walking, bending, squatting, or sitting.
• Climb ladders and stairs, work in small restricted areas.
• Standing for long periods of time.
• Basic computer operations.

Mental Requirements

• Understanding and implementation of regulations and guidelines.
• Troubleshoot or evaluate system operation.
• Work with others in a professional manner.
• Coordinate projects.
• Team management skills.
• Extensive customer contact skills.

Supervision

Work under supervision of assigned Program Manager and Director of Maintenance, directly supervising other technicians with minimal supervision from the Program Manager.

Working Conditions

Work is performed in a hangar environment subject to extreme temperature variations and may require working outside during aircraft runs.

Equipment Used

• Personal hand tools supplied by the mechanic.
• Pneumatic, hydraulic, and electrical equipment.
• Jacks, stands, lifts, and other support devices.
• Tugs, power carts, and other engine powered equipment.
• Personal computer and work order prints.

Compensation & Benefits

The hourly rate for this position generally ranges between $47 - $55. Actual hourly rate will vary based on factors including location, experience, and performance. Additional compensation in the form of a shift differential and a semi-annual discretionary bonus may also be provided, along with a 401(k) company match and employer contribution to a Health Savings Account (HSA).

West Star Aviation’s Benefits

• Benefits Effective Day One for Eligible Employees
• Medical, Dental and Vision Coverage with Health Savings Account (HSA) and Flexible Spending Account (FSA) options
• Life Insurance, Disability Benefits & Supplemental Benefits
• 401(k) Plan with Employee Contributions & Employer Match
• Paid Company Holidays & Weekly Paid Time Off Accruals
• Flexible Work Schedules include 5x8, 4x10 and 3x12
• Weekly Competitive & Industry Leading Pay
• Bonus Opportunity based on Company and Site Performance
• Internal Mobility & Career Advancement opportunities

This position will accept applications until 10/16/2026.