Aircraft Lead Maintenance Trainer

Overview

West Star is the fastest growing maintenance repair organization in the industry, and we recognize this is the result of our talented team of trusted employees working together to deliver customer service excellence. We are committed to providing our employees with personal and professional growth opportunities while fostering a culture of respect and well-being with a small company feel.

When you join our team, we don’t think you should have to wait for your benefits to kick in. That’s why when you start, they start with you! This includes medical, dental, 401K match, time off accruals, weekly pay days and much more. We don’t want you to live to work, we want you to work and live.

Responsibilities

The Aircraft Lead Maintenance Trainer is responsible for assigning and coordinating work assignments with his/her Trainee. The maintenance trainer will facilitate the Training Program, which consists of training modules, hands-on lab, and field training. The trainer will support the progress of each team member and provide appropriate feedback to the maintenance hub base manager. Key responsibilities include:

• Deal with customers in a cordial, respectful, and professional manner, promoting that personnel behave accordingly.
• Provide accurate timely reporting to the hub base manager, and customer/operations of status of in-service aircraft.
• Obtain customer approval on original, additional, and/or revised estimates to accomplish maintenance on customer’s aircraft.
• Coordinate line inspections to ensure the plan is followed and ensures paperwork accountability during delivery.
• Lead/train by example at all times, through professional behavior, integrity, commitment to the company, and compliance with its policies.
• Supervise and direct activities of all trainees assigned, assuring all maintenance is completed in compliance with established company policies and procedures set in WSA (RSQCM), as well as applicable FAA regulatory guidelines.
• Proactively build trainees' skill sets through motivation, communication, mentorship, and accountability.
• Review daily trainees' performance and progress on aircraft to determine if any alterations to the plan and schedule are necessary.
• Ensure that all documentation is completed and signed off accurately in a timely manner.
• Assist with completing all required paperwork, and review work orders of incoming aircraft to determine necessary labor, parts, and equipment.
• Scrutinize the proper tagging of aircraft work in progress, components, and parts, ensuring panels are appropriately stored.
• Ensure daily timekeeping requirements are completed on time and accurately.
• Oversee trainees to ensure the work area and hangar are maintained to the highest standards of safety and compliance.
• Ensure that tools and equipment are correctly used and handled by trainees for safety and to reduce wear and tear.
• Willing and able to work rotating shifts including nights, holidays, weekends, and days off.
• Travel both foreign and domestic as needed.
• Effectively and clearly communicate (i.e., speak, write, read) in English.
• Any other job-related duties as assigned by supervisor or management.

Requirements/Qualifications

Your Education

A high school diploma or equivalent, and Airframe and Powerplant License are required. A valid driver’s license approved for airline travel and/or a valid passport is ideal.

Your Experience

5+ years’ experience in the aircraft maintenance field having direct involvement with FAR 135 and/or 145 policies and procedures.

Your Initiative

We’re looking for team players who are self-motivated and able to perform in a fast-paced environment where working under specific deadlines and time constraints will be common.

Your Sense of Responsibility

• Attend work every day as scheduled to include overtime and weekend assignments.
• Notify supervisor in advance of shift starting if unable to work.
• Must have reliable transportation to get to work each and every day.
• Perform all work in accordance with Federal Aviation Administration guidelines.
• Follow all company and safety rules during performance of duties.
• Maintain customer-oriented work habits.

Other Particulars

Physical Requirements

• Lifts 70 lbs.
• Stand or sit for prolonged periods while performing repairs.
• Routine or repetitive physical motion with arms and hands.
• Work on elevated platforms (up to 40 ft. in the air) using fall protection safety gear.

Mental Requirements

• Understanding and implementation of regulations and guidelines.
• Work with others in a professional manner.
• Excellent computer skills.
• Knowledge of Microsoft Excel and Word, and Adobe.